Rita’s Beauty Salon LLC (dba Rita’s Salon and Spa) – Solon, OH
Last Updated: August 1, 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Rita’s Salon & Spa, including participation in our SMS communication program.

• What We Collect

We may collect the following information:
– Name, phone number, email address
– Appointment history and service preferences
– SMS opt-in details (including timestamp and source)

• How We Use Your Information

– To book, confirm, and remind you of appointments
– To send you relevant updates and limited promotional offers
– To improve service quality and client experience
– To personalize communication based on visit history or preferences

• SMS Communication Compliance

In line with A2P messaging guidelines:
– We only message users who have opted in
– We respect STOP and HELP keywords at all times
– Consent records are securely stored and managed
– No phone numbers are shared or sold to third parties for advertising

• Data Sharing

We may share your data with trusted third-party service providers (e.g., booking software or CRM platforms) for service fulfillment only. We do not sell or rent your data.

• Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure.

• Your Rights

You may request access to your data, ask for corrections, or request deletion by emailing info@ritassalonandspa.com.

• Policy Updates

We may update this policy periodically. Any changes will be reflected on our website with the updated date.